-Update- Oro Valley Bicycle & Covid-19

Please see below for an update of Oro Valley Bicycle’s operations:

1. Service and Repairs- We are mostly caught up with backlogged repairs as of this update.  Most repairs will be completed in 2-3 days after they are dropped off.

2. Parts- Our suppliers are struggling to get us basic repair parts, tires, and even tubes.  We hope that this situation will improve closer to the month’s end.  We ask that our customers be understanding of these circumstances.

3. Bikes- New bikes are arriving daily! At this point, all 3 shops have a limited supply of bikes.  Rockhoppers and Crossroads are trickling in.  We are still waiting for Sirrus and Roll models to be delivered.

Thank you for your continued support through these unique times.

Stay safe and healthy!

Oro Valley Bicycle

OVB Update

Our repair turn-around times have greatly improved from our previous post, and we are getting closer to our “normal” turn around times for most repairs.

Regarding bikes in-stock, we do have bikes on order, but ask that our customers patiently await their arrival.

We’d ask that all our customers be patient, both in terms of repairs, bikes and parts on order, and in their interactions in the stores.  We’re all working though this stressful time together!

If you have any questions, please feel free to give us a call or drop by one of our three locations.

Thank You,

Oro Valley Bicycle

COVID-19 and Repairs

Due to greater demand for bicycle repairs from our customers, turn around times for all 3 locations are now 6-8 days for most repairs (at the time of this post).  We strive to provide the best and most timely service possible at OVB as well as being fair to all our customers who leave their bikes for repair.  The only repairs that can be done on the spot are flat tire repairs.

If you don’t feel comfortable coming into the store to pick-up or drop-off a repair we’re happy to work with you curb-side!  Please give us a call to request curb-side assistance or for more information.

Thank you for your continued support and patience!

OVB’s COVID-19 RESPONSE

Oro Valley Bicycle is open!

The health and well-being of our customers and employees are our biggest priority.

For the safety of our cycling community, please do not visit the shop if you have any of the following symptoms:

-Fever

-Cough

-Difficulty breathing

-Or if you have come in contact with anyone who has tested positive for Coronavirus.

Keep pedaling, Tucson, and stay healthy!

Paul Carbone

Owner

Santa Cruz Demo Fleet Days at OVB!

The official Santa Cruz Demo scheduled for March 28th has been canceled.  However, we have a new opportunity to demo Santa Cruz bicycles.  Oro Valley Bicycle will have the Demo Fleet at the Sunrise Location (4749 E. Sunrise Drive) from March 26th-31st.  The bikes will be available for a test ride from that location.  For a Demo please contact Cory or Alex at 520-577-5511 or email Cory at cory@orovalleybicycle.com, the bikes will be available as first come first served.

The bikes available to demo are:

Megatower in Small, Medium, Large, X-Large, XX-Large

Nomad in Small, Medium, Large, X-Large

Hightower in Medium, Large, X-Large, XX-Large

Bronson in Medium, Large, X-Large

Tallboy in Medium, Large, X-Large, XX-Large

5010 in Medium, Large, X-Large

Blur in Small, Medium, Large, X-Large

Maverick in Small, Medium

We look forward to seeing you there!

Cooler Weather Ahead!!

The mornings are getting cooler making it a great time to get out and ride! Come in and see the new 2020 model year bikes. That also means that there are great opportunities on 2019 bikes! Come in and Save Hundreds!!